Question HOW DOES THE SNAP MOUNT WORK?
Answer

The SNAP Mount is a dynamic two-part magnetic mounting ecosystem for action cameras. Each SNAP Mount part has four encapsulated N52 Grade Neodymium (rare earth) magnets. These magnets allow the SNAP Mount to adhere directly to any magnetic compatible surface. Check out our “How To Use” video series:

Question ARE THE MAGNETS INSIDE THE SNAP MOUNT SAFE TO USE WITH MY GOPRO?
Answer

Yes, the SNAP Mount has been tested for several years with various models of GoPros and there have been no negative impact to the action cameras’ function or battery life. The compass and GPS functionality also function correctly.

Question DO THE MAGNETS AFFECT THE SD MEMORY CARD?
Answer

Unlike spinning hard drives and magnetic media of the past, modern SD cards are not impacted by magnetic fields. Here is a statement by SanDisk who is one of the larger SD card manufacturers: SanDisk cards environmental tolerance (waterproof, temperature, magnetic and x-ray proof)

Question WHAT ARE THE PARTS OF THE SNAP MOUNT SYSTEM?
Answer

There are three main parts to the SNAP Mount:

  • THE CAMERA MOUNT – used to mount the action camera to the SNAP Mount
  • THE BACK PLATE W/ NECK LANYARD – used to sandwich non-magnetically compatible surfaces such as t-shirts/jackets, back packs, windows/sunroof, paraglider, hang glider.
    There are also additional accessories:
  • THE ADAPTER PLATE – used to mount the SNAP Mount to almost any other action camera mount.
  • THE PHONE ADAPTER – used to turn any phone into an action camera with the SNAP Mount.
Question WHAT IS THE ADAPTER FOR?
Answer

The Adapter Plate is used to make any action camera mount that you may already have compatible with the SNAP Mount. See our “How To Use” video here! 

Question I HAVE A REALLY NICE CAR I WANT TO USE THE SNAP MOUNT ON, ARE YOU SURE IT WON’T SCRATCH THE PAINT?
Answer

We have created the SNAP Mat. A laser cut soft rubber mat that will ensure the SNAP Mount cannot scratch your vehicle’s paint. The SNAP Mat also adds additional stability for higher speeds.

Question HOW FAST CAN I GO WITH THE SNAP MOUNT MOUNTED TO MY CAR?
Answer

The answer is, we are not really sure. We’ve posted video on IG/Facebook of it going 95 mph mounted to a hood without a problem. It has room to go faster and we are having it tested and will update soon.

Question IS THE SNAP MOUNT SAFE FOR SOMEONE WITH A PACEMAKER OR IMPLANTABLE CARDIOVERTER DEFIBRILLATOR (ICD)?
Answer

No, we do not recommend the SNAP Mount for anyone using a pacemaker or ICD.

Question HOW DO YOU SHIP/AND DO YOU SHIP INTERNATIONALLY?
Answer

We ship First Class Mail via the United States Postal Service.  There is a $17 flat shipping fee for all international orders that are also shipped via USPS.  If you are looking for alternative methods please contact us at support@snapmounts.com.

Question WHAT IS YOUR RETURN POLICY?
Answer

If Snap Mounts is contacted for a return within 30 days of customer receipt and the product(s) is in new condition we will fully refund your order (customer is responsible for cost of return shipment).  Additionally, if a domestic order becomes lost or stuck with a shipping carrier for more than 14 days, we will reship or refund the order based on the customer's preference.

Question WHAT LIABILITY DOES SNAP MOUNT COVER FOR ANY PRODUCTS I USE WITH THEIR SNAP MOUNT?
Answer

SNAP Mount assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of SNAP Mount Products. In no event shall SNAP Mount be liable for incidental or consequential damages relating to or resulting from the use of SNAP Mount Products or any of its parts.

Question WHAT HAPPENS IF MY SNAP MOUNT BREAKS?
Answer

SNAP Mounts are not indestructible. We will replace any mount or parts that break within 30 days of purchase. We do suggest when doing anything extreme and using our mount that you leverage a lanyard as well to ensure the safety of your camera.

MORE HOW TO VIDEOS